Customer Service Representative

Customer Service Representatives are primarily responsible for greeting and directing patrons and answering inquiries as well as supporting participant registration, collection of fees, performing general reception duties and championing a welcoming and inclusive environment for all visitors and staff.

What we can offer:

• Flexible scheduling, including weekend and evening shifts varying from 6am-9pm
• A culture of teamwork, and service excellence in a collaborative, solutions-based work environment offering a high degree of trust and autonomy
• Working with a team that is passionate about serving a community
• Ongoing leadership development and aquatics training
• The excitement of being part of building the future in a fast-growing Municipality
• Paid membership to the East Hants Aquatic Centre
• Eligibility for enrollment in a defined contribution pension plan

What you can offer:

• High School Diploma or equivalent
• A minimum of 1-year related experience in a customer service-related role
• First Aid Certification an asset, willingness to obtain required.
• Clean Criminal Records Check and Child Abuse Registry Check.
• Experience with Point-of-Sale or Scheduling software or products would be an asset
• Excellent customer service and inter-personal skills
• Ability to work independently

Hourly Rate: $20.00

Hours: approximately 15-20 hours/week

Closing Date: June 30, 2024