Customer Service Representative

 The East Hants Aquatic Centre is an inclusive and accessible aquatics facility featuring lap pool, leisure pool, lazy river, hot tub, waterslide and climbing wall, providing East Hants and surrounding areas with a diverse variety of aquatic programming and other recreation-based activities.

We are currently accepting applications for two part time Customer Service Representatives to join our team at the East Hants Aquatics Centre. If you are a community-minded person who loves to help people and have fun at work we’d love to hear from you!

The Customer Service Representative is primarily responsible for greeting and directing patrons and answering inquiries as well as supporting participant registration, collection of fees, performing general reception duties and championing a welcoming and inclusive environment for all visitors and staff.

What you can offer:

• High School Diploma or equivalent
• A minimum of 1-year related experience in a customer service-related role
• First Aid Certification an asset, willingness to obtain required.
• Clean Criminal Records Check and Child Abuse Registry Check.
• Experience with Point-of-Sale or Scheduling software or products would be an asset
• Excellent customer service and inter-personal skills
• Ability to work independently

What we can offer:

• Flexible scheduling
• A culture of teamwork, and service excellence in a collaborative, solutions-based work environment offering a high degree of trust and autonomy
• Working with a team that is passionate about serving a community
• Ongoing leadership development and aquatics training
• The excitement of being part of building the future in a fast-growing Municipality
• Paid membership to the East Hants Aquatic Centre.
• Eligibility for enrollment in a defined contribution pension plan.

Hourly Rate: $20.00

Hours: approximately 10-20 hours/week for the following shifts: weekdays 5:30am-10:00am and 9:30am-4:00pm and weekends, 6-8 hour shifts ranging from 7:30am–8:00pm.